Shipping & Returns
Straight from the kiln to your home.
Shipping Fragile Pottery
Purchase your local, handmade pottery with confidence as we safely ship your Canadian ceramics anywhere in the country. When you purchase pottery from a local potter through The Northern Kiln, your piece will ship directly from the artist via Canada Post. Our potters take create care to wrap your purchase in protective packaging and safely box your ceramic pottery.
Please allow 3 days processing time from the date of purchase. You will receive a tracking number once your order has shipped.
Returns & Warranty
All products are final sale. Orders are non-returnable and non-refundable. Its extremely unlikely to happen but if your order arrives damaged, please contact email@example.com with photos and we will ship you a new piece if available or refund your order.